What is Speks, and what products do you offer?
Speks specializes in luxury winter apparel, including high-quality down jackets and winter gear designed for ultimate comfort, style, and performance.
Where are your products made?
Our products are crafted with care using premium materials sourced from trusted suppliers. We prioritize quality, sustainability, and durability in every piece we produce.
How do I place an order?
Simply browse our collection on www.speksapparel.com, add items to your cart, and follow the checkout process to complete your purchase.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times vary by location and are calculated during checkout.
How long does shipping take?
Orders within the U.S. typically arrive within 5–7 business days. International shipping may take 10–14 business days. We’ll provide tracking information once your order is shipped.
What is your return policy?
We offer a 15-day return policy on all unworn and unwashed items with tags still attached. For more details, visit our Return Policy.
How do I initiate a return or exchange?
Contact our customer service team at support@speksapparel.com, and they’ll guide you through the process.
How do I care for my Speks jacket?
To maintain your jacket’s quality, we recommend spot cleaning for minor stains and following the care instructions provided on the product label. For down jackets, professional cleaning is recommended.
Are your products waterproof?
For extreme weather conditions, we recommend pairing them with additional waterproof layers.
How can I find the right size?
Please refer to our detailed size guide on the product page. If you’re in between sizes or need assistance, feel free to reach out to us at support@speksapparel.com.
Are your jackets unisex?
Yes! Many of our collections, including the Prima Collectio, are designed to be unisex, offering a perfect fit and style for everyone.
How can I contact Speks for assistance?
You can reach us via email at support@speksapparel.com, or use the contact form on our website. Our team is available Monday to Friday, 9 AM to 5 PM (EST).